Having a Hoshizaki ice machine in your business is a real coup. Not only are they some of the most reliable commercial ice makers on the market, they also look great. But as any Hoshizaki ice machine owner knows, even the best ice equipment can break down or malfunction from time to time. That’s why we’ve put together this handy cover-all guide for troubleshooting Hoshizaki ice machine.

It’s full of tips and tricks to help solve some of the most common ice machine issues you might encounter. So before you call for service, be sure to check out our guide. It just might save you some time and money.

Troubleshooting Hoshizaki Ice Machine

Your machine may have stopped producing ice, or it may have started to freeze up or produce mold. And while you’ll be able to diagnose most problems on your own, there might be times when you’ll need to call a service repairman to take care of it. Whatever the problem might be, we’ve listed some common issues and how you can fix them to get your ice machine up and running smoothly again.

1. Hoshizaki Ice Machine Stopped Producing Ice

Apart from a power and fuse problem, this issue can be a result of a sticky float switch. To solve this, you should check for scale build-up and clean the float switch if there is. If the machine is still not operating after you clean it, try replacing the float switch.

A clogged and dirty condenser’s air filter can also cause the machine to malfunction. Make sure you clean it on a regular basis. Lastly, make sure the room temperature and water temperature is not above the recommended limit mentioned in the service manual.

2. Hoshizaki Ice Machine has a Long Freeze Cycle

Having a long freeze cycle can result in low ice production. To solve this keep an eye on your valves and make sure they’re not leaking. If you do find a leak, you can either clean the bleed port in the valve diaphragm or replace the diaphragm itself.

In some cases, you may need to replace the entire water valve.

3. Hoshizaki Ice Machine Started to Freeze Up

If your ice machine is on the fritz, there’s no need to panic. First, check the evaporator plate. If it’s frozen, you’ll need to defrost and clean the ice maker.

Next, check for frozen water lines. If they’re frozen, you’ll need to thaw them out. Finally, look for obstructed water lines. If they’re blocked, you’ll need to clear them out.

4. Molding in Hoshizaki Ice Machine

No one likes finding mold, whether it’s in the ice bin or anywhere else. If you do find mold in your ice bin, start by deep cleaning and sanitizing the bin while making sure your staff is properly handling the ice. According to the Hoshizaki ice machine cleaning manual, you should clean and sanitize their unit at least once every year.

And lastly, consider moving the ice machine to a place that is less prone to humidity or any other area which is away from the counters being used to prepare food.

When All Else Fails

If your ice machine is still not working properly, there’s a chance that the thermistor or controller board is to blame. These parts are responsible for regulating temperature, so if they’re not functioning correctly, it can cause all sorts of problems.

Fortunately, replacement parts are relatively cheap and easy to find, so you should be able to fix the issue without too much difficulty. Just be sure to consult a repair manual or watch a few tutorial videos before you start disassembling your washing machine!

And that’s it! Just follow these simple steps and you’ll have your ice machine up and running in no time. In case all of it fails, you can always call a professional to help you out. Speaking of help, Cool Results is open 24×7 for people looking for refrigeration repair services in Houston. Call them today if you need immediate assistance!